Send orders to Fulfillment providers

Send orders to Fulfillment providers

After you have orders, it's time to send orders to fulfillment.

For integrated Fulfillment Providers

You can send orders directly from teeinblue to these providers:
  1. Customcat
  2. Printful
  3. Dreamship
  4. Picanova
  5. ShineOn

To do that, you need to connect your Fulfillment account with teeinblue and make sure the product base has correct Fulfillment info.

1. Connect Fulfillment account

  1. First, copy the API key of your Fulfillment account in Provider page.
    Usually you can access to your account in Provider page and find the API key in the Settings or Accounts page.
    Check how to find your API key here: How to find API key of integrated Fulfillment providers.

    Example in Printful:


  1. Go to Fulfillments page in teeinblue. Click "Connect" button on the provider you want to connect.


  2. Paste your API key to the "API key" field


  3. Click "Save" then done. Your account is now connected successfully.


2. Check Fulfillment info of Product Base

To avoid sending orders unsuccessfully, please make sure to double check this information:
  1. Fulfillment provider name and Catalog ID in Product Base.
    To identify correct provider and product to print.


  2. SKU of Variants.
    To identify correct variant to print.


  3. Printarea key and Printarea size.
    To print in correct side and size.


It's recommended to import product base from the integrated providers (not create manually) so all the info is correct.


3. Confirm and send

Orders will NOT be automatically sent. You need to double check order details and click to send each one out.

After finishing 2 steps above, you can go to:
  1. Orders page.
    1. Click the Confirm & send to fulfill button (Paper airplane icon).


    2. Check the information in popup and click Send to [Provider] button.


      Or you can click the "Confirm & Send to fulfill" button in Order details.


    3. If the order is sent successfully, there will be a blue notification on top right corner, and the button will be changed to "Sent".


  2. Or Fulfill your order page for bulk fulfill. 
    Read this article to learn more: Bulk Fulfill your Order.


For other Fulfillment Providers

If your Fulfillment provider is not integrated with teeinblue yet, there are 2 ways to send orders:

1. Download order design and submit to your fulfillment account

  1. Download order design of each order in teeinblue.


  2. Go to your fulfillment account in provider page, create order manually.
    1. Fill in order details (product type, variants, customer's shipping address...).
    2. Upload order design.

  3. Submit order.

You can install provider's Shopify app (if available) to your Shopify store. It will help to sync order details from Shopify Orders to your fulfillment account, including product, shipping address....
However, you still need to upload order design manually to each order (because design belongs to teeinblue app, provider app cannot get it).



2. Export csv file and import to your fulfillment account

If your provider supports importing orders via csv, you can Export orders on teeinblue to csv. Read more instruction here: Export order to CSV.

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