Related Articles
Order Errors & Resolutions Compilation
(Last updated on Mar 2021) Error case Error message example* Reasons Solutions 1-a Order doesn't show in application No message Customer clicks on the theme’s ATC button, not from teeinblue ➡ no customization ID is generated ➡ Unable to recover. You ...
Export order to CSV
If your provider supports importing orders via csv, you can Export orders on teeinblue to csv, then import to provider page to fulfill. Export single order You can go to Order details, click on Export button to export an order to csv file. Export ...
List of Orders
Go to Orders page and you can find the Orders list. In this list, you can search by order ID, filter by store (if you have multiple stores with the same teeinblue account) or sort by date, order. You can select some orders to export to csv. The ...
FAQs (Frequent-Asked-Questions) for teeinblue
1. Can I use teeinblue even if I don't use any fulfillment provided in app? Yes, you can use our app as normal even if you don't use the fulfillment providers which teeinblue integrates with. You can manually create your product base, and manually ...
How to add large size artwork for an order
Currently, teeinblue can only support artwork size with maximum of 10.000x10.000 pixel (recommend 5000x5000px). In case you need a size bigger than that, you can create artwork in a smaller size (eg. 3000x3000px) for preview purpose. When having ...